Refund & Privacy Policies

Refund Policy

Si Mangia makes every reasonable effort to ensure that our products are delivered when stated and in accordance with consumer law.

In the event of breakage during delivery or incorrect order caused by Si Mangia, then we take full responsibility and will fully refund ( including postage and handling) or exchange. Evidence of such disruption must be provided e.g. photo with date and time within a reasonable time following purchase. 

Privacy policy
The Si Mangia  Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from simangia.com.au 

We have adopted the Australian Privacy Principals (APPS) contained in the Privacy Act 1988. The NPPs govern the way we collect, use, disclose, store, secure and dispose of your Personal Information. 

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au

What information do we collect?

When ordering or signing up to our newsletter, you may be asked to enter your name, email address, mailing address, phone number or other details to help with your experience.

How do we use your information?

- To allow us to deliver your purchase 

- To allow us to better service you in responding to your customer service needs

- To quickly process your transactions

- To improve our website to better serve your needs

How do we protect your information?

An external PCI compliant gateway (PayPal) handles all transaction payments. We do not sell, trade or otherwise transfer to outside parties your Personally Identifiable Information. 


CONTACT US
For more information about our privacy practices,  or if you would like to make a complaint, please contact us by e‑mail at admin@simangia.com.au